WHO WE ARE
St Margaret’s Children and Family Care Society, a registered charity (SCO28551). Our registered address is 26 Newton Place, Glasgow G3 7PY.
Everyone has rights with regard to the way in which their personal data in handled. During our activities, we will collect, store and process personal data about our clients, suppliers and other third parties, and we recognise that the correct and lawful treatment of this data will maintain confidence in the organisation and will provide for successful business operations.
Your personal data, which may be held on paper or on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act and equivalent EU regulations.
This policy and any other documents referred to in it, sets out the basis on which we will process any personal data we collect from you or that is provided to us by yourself or other sources. This policy sets out rules on data protection and the legal conditions that must be satisfied when we obtain, handle, process, transfer and store personal data.
HOW DO WE COLLECT PERSONAL INFORMATION?
We collect personal information about you when you interact with us for example when you visit our website, telephone us or send us an email.
WHAT PERSONAL INFORMATION DO WE COLLECT?
Personal information we collect about you may include your name, postal address, email address, phone numbers, date of birth.
We may also collect information about how our website is used and track which pages users visit. We use this information to monitor and improve our website. Where possible we use anonymous or aggregated data that does not identify individuals. See further information about cookies below.
HOW DO WE USE PERSONAL INFORMATION?
We use the personal information collected from you for these purposes:
- to make decisions on the adoption process
- if you are donating to enable your donation(s) to reach us;
- to contact you about services and events being hosted by St Margaret’s;
LAWFUL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
Under Article 6 of the General Data Protection Regulations (GDPR) our lawful basis for processing and holding personal information is ‘legitimate interest’ as it is necessary for us to use this information in order to provide you with our services.
FAIR PROCESSING NOTICE
Our Fair Processing Notice covers the kind of information we use, what we use your Personal Data for, how we process and protect your information. View our complete Fair Processing Notice here >
DO WE PROVIDE INFORMATION TO OTHER PARTIES?
We will never sell your data to any third party nor will we share your details with other entities for marketing purposes.
The charity is only permitted to contact you if you give them specific consent. They might send you updates about news, events and fundraising activities.
Sometimes, we may need to share your information with a small number of trusted partners (service providers, agents and affiliated companies) but only for the purposes outlined above (e.g. a supplier that processes donor forms or a supplier that processes payments securely). Where we use third parties, we require them to adhere to appropriate controls to protect personal information.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on this form where we collect your information.
You can change your communication preferences at any time by either:
- Calling us on Tel: 0141 332 8371
- Changing you preferences on our website
- Contacting us at firstname.lastname@example.org
St Margaret’s Children and Family Care Society is committed to keeping your personal information safe and secure and we have security policies and technical measures in place to help protect your information.
We will put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction, where applicable. Personal data will only be transferred to a data processing company if they are approved by us and agree to comply with these procedures and policies, or if they put in place adequate security measures.
All our employees and the employees of any subcontractors who process data on our behalf are obliged to comply with our strict information security procedures.
WHERE YOUR DATA IS HELD
Your personal data is held on secure servers operated by agencies contracted by us.
Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to recognise your device and remember if you've been to the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (eg tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other website that recognises the cookie.
We use these to improve our user’s experience of our website, temporarily store data and understand the parts of the website that users are visiting.
Cookies are also used to help us gather statistics on the use of our website anonymously. as well as to provide us with information about how the website is used so that we can make sure it’s kept as up to date, relevant and error free as we can.
Whilst certain cookies may be set as soon as you visit a website, you can remove them using your browser settings - but this may impact the functionality or performance of the website.
HOW YOU CAN UPDATE YOUR INFORMATION
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: email@example.com.
SUBJECT ACCESS REQUESTS
You have the right to request a copy of the information we hold about you; we reserve the right to charge a small fee (no more than £20) for information requests in order for us to cover our costs in providing you with details of the information we hold about you especially where the request is deemed to be excessive, repetitive or unfounded.
Before we are able to assist with your request, we need you to confirm your identity and what data you require. Please contact us on on firstname.lastname@example.org to start this process.
In the first instance, you should contact St Margaret’s Children and Family Care Society on our telephone number, if you wish more information on complaints please download our complaints procedure booklet.
If you remain unhappy with our use of your personal data, you have the right to complain to the Information Commissioner’s Office. We would encourage you to contact us in the first instance so we can attempt to resolve any concerns.